How does GAIA align with your values as a spa business?

At Le Primore, we deeply value sustainability, authenticity, and holistic wellbeing - principles that strongly align with GAIA’s philosophy. GAIA’s commitment to natural ingredients, ethical sourcing, and environmentally conscious practices reflects the same standards we strive to uphold in our spa experience.

By partnering with GAIA, we are able to offer our guests treatments that not only nurture the body and mind, but also respect nature and promote long-term wellness. This alignment allows us to provide meaningful, responsible luxury that resonates with both our brand values and our clients’ expectations.

What impact has GAIA had on your guest experience?

GAIA has had a truly positive impact on our guest experience at Le Primore. Their products and treatment philosophy have elevated the quality and depth of our spa offerings, allowing us to provide rituals that feel more holistic, calming, and results-driven.

Guests consistently respond to the natural textures, soothing aromas, and the sense of mindful luxury that GAIA brings to each treatment. This has not only enhanced relaxation and wellbeing during their visit, but has also strengthened their overall connection to our spa, creating more memorable and meaningful experiences.

 How would you describe the training and support provided by GAIA?

The training and support provided by GAIA have been exceptional and highly valuable for our team at Le Primore. From the very beginning, their approach has been thorough, professional, and
genuinely supportive, ensuring that our therapists not only understand the technical aspects of the treatments but also the philosophy behind them.

This depth of knowledge has allowed our team to deliver GAIA rituals with confidence, consistency, and authenticity. Ongoing guidance and responsiveness from the GAIA team have made the partnership feel collaborative and reassuring, helping us maintain the highest standards of service for our guests.

What has been the most valuable return from the partnership so far?

The most valuable return from our partnership with GAIA has been the ability to elevate the overall quality and uniqueness of the spa experience we offer at Le Primore. Their treatments and philosophy have helped us create more meaningful, results-oriented rituals that truly resonate with our guests.

This has strengthened guest satisfaction, encouraged repeat visits, and enhanced our brand positioning as a spa that delivers both luxury and mindful wellbeing. Beyond the treatments themselves, the professional support and shared values behind the partnership have also contributed significantly to our team’s
confidence and long-term growth.

-Farkas Szilvia Spa Manager