FAQs

How do I know what blend is best for me?

Choose the blend to suit your mood. Awakening has a beautiful uplifting aroma to energise and focus. Balancing brings harmony and emotional support. Calming is soothing and comforting. If you’re unsure which to choose, you’re welcome to call us for advice from a professional. 

What’s the difference between the Awakening Body Cream and Awakening Body Lotion?

Our body cream is our indulgent body moisturiser, which is a perfect pampering experience for dry and dehydrated skin types. Our body lotion is a lighter moisturiser, more suited to a quick application. Infused with our signature blend, it’s hydrating, easily absorbed, and has all the uplifting benefits of the Awakening collection.

How do I use my Bath Oil?

Add one or two capfuls of your favourite bath oil when you have run your bath, swishing to disperse. Step into the bath and relax.

I would like to buy products as a gift. Can they be delivered to another address other than my own?

Yes, this is totally fine and easy to do. Just select the gift option and enter the recipient’s details at the checkout. 

When will my products be delivered?

Standard delivery is normally 5 -7 working days, but next day delivery can be arranged if you need something sooner. (Please note that due to the current limitations in line with government guidelines, product delivery will be between 5 - 10 working days.)

Do you offer next day delivery?

Next day delivery is available for orders placed before 2pm for delivery the following day. There is a £5.99 charge for this service. 

Does Gaia test on animals?

We would never test on animals. To find out more about our policy on this, visit our products page. 

Are Gaia products environmentally friendly?

We use glass bottles and bamboo containers, and environmentally friendly packaging that can be recycled. Our products are made using natural and organic ingredients – often sourced from local growers – to reduce our impact on the environment.