Privacy Policy
At GAIA Skincare, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
Information We Collect
When you visit our website, we may collect certain personal information and usage data to help us improve your experience, process orders, and provide relevant content and services.
This may include:
Contact details you provide when placing an order or contacting us.
Payment information required to process purchases securely.
Website usage data, including cookies and similar tracking technologies.
Information collected through third-party services used on our website.
How We Use Your Information
We use your personal information to:
Process and fulfil orders.
Manage payments and deliveries.
Improve website performance and user experience.
Analyse website traffic and visitor behaviour.
Display relevant advertising and marketing communications.
Protect our website from spam, fraud, and malicious activity.
Third-Party Services
We work with trusted third-party providers who may process personal data on our behalf, including:
Analytics
Google Analytics
Advertising & Remarketing
Google Ads
Google AdSense
Meta (Facebook and Instagram) advertising and conversion tracking
Payment Processing
WorldPay
PayPal
Stripe
Social Media & External Content
X (formerly Twitter)
Google Maps
Affiliate Programmes
Booking.com Affiliate Partner Programme
Website Management & Protection
Google Tag Manager
Akismet spam protection
These providers may collect information such as usage data, cookies, and other tracking technologies in accordance with their own privacy policies.
Interest-Based Advertising
You can manage your advertising preferences and opt out of interest-based advertising through:
Your browser settings
Device advertising settings
YourOnlineChoices (EU)
Network Advertising Initiative (US)
Digital Advertising Alliance (US)
AppChoices mobile application
Please note that opting out of personalised advertising does not mean you will stop seeing advertisements altogether.
Online Purchases
When you make a purchase through our website, we collect the information necessary to process your payment and deliver your order. Depending on the payment method selected, this may include payment card details, bank information, billing addresses, and delivery information. Payment data is processed securely by our payment providers and is not stored by Gaia Spa unless required for legal or operational purposes.
Data Controller
GAIA Skincare Limited
Lowin House
Tregolls Road
Truro
TR1 2NA
For any questions regarding this Privacy Policy or how your data is handled, please contact:
customerservice@gaiaskincare.co.uk
Read more here.